E-mail business registration questions to our Business Help Desk.
Contact numbers for agencies participating in Business4WV are listed below, along with the type of information they can provide.  Click the agency name to reach their website.

• Secretary of State

  (304) 558-8000 or (866) SOS-VOTE  Ext. 220 or 259
  Help with business charter or certificate of authority questions, filing a trade name, amendment or LLC annual report, and other services for chartered businesses.

• State Tax Department
  

  (304) 558-3333
  Help with business registration certificate (business license), tax questions, and employee tax withholding questions.

• Unemployment Compensation
  

  (304) 558-2677
  Help with questions about employees, liability for unemployment, temporary employment.

• Other Agencies
  

  You can locate contact information for any agency in West Virginia state government, plus counties and cities using our searchable contacts.

Business4WV has programming features that are affected by the settings in your web browser.  To make this site work properly, you may need to add this site as a trusted site or modify your browser settings.

• Add Business4WV as a trusted site

  If you take this step, you will not affect security settings you have established for your Internet use, and the programming needed to run this site may work without further changes.
  
  Step 1: In your Internet Explorer browser menu, select Tools | Internet Options.
  
  
  
  Step 2: Click the 'Security' tab, click 'Trusted Sites', then click 'Sites'.
  
  
  
  Step 3: Type in the url http:www.business4wv.com and click 'Add'.
  
  
  
  Step 4: Click 'OK' to approve Business4WV as a trusted site.
  
  

  
  
• Change security settings to allow site functions

  Changing your settings will affect functionality on all web pages you visit.  Business4WV uses a 'cookie' to 'remember' your logon during the time you are completing an interview.  A 'cookie' is a small piece of computer code stored temporarily on your computer.  Also, Business4WV tries to help you avoid confusion by keeping your Business4WV window open even when you click a link that pops open a new window and takes you to another site.  'Medium' security is the highest level that will allow these functions.
  
  Step 1: In your Internet Explorer browser menu, select Tools | Internet Options.
  
  
  
  Step 2: Click the 'Security' tab, click 'Internet', then click 'Default Level' and set the slider to 'Medium' and click 'Apply'.
  
  
  
  Step 3: Next, click the 'Privacy' tab, set the slider to 'Medium', uncheck 'Block pop-ups', and click 'Apply'.
  
  
  
  Step 4: Finally, click the 'Advanced' tab, look under the 'Browser' section for 'Show friendly urls' and make sure this box is NOT CHECKED.
  
  
  
  

  After you make these security changes, please close your browser and open a new one to test whether these changes have solved the problem.  If you are still unable to operate the site properly, see above for technical contacts.

Some users have experienced problems when using AOL and satellite Internet service providers. 

• AOL Users

  If the site does not work properly inside AOL, try these steps when you use Business4WV.
  
  Step 1: Establish your Internet connection as you usually do through AOL. You may wish to minimize AOL so it is out of your way on the screen.
  
  Step 2: If you have a browser icon in your toolbar or on your desktop, click to open a new browser, such as Internet Explorer, Netscape or Firefox, for example.  Open Business4WV in this browser and continue.
  
  Step 3: If you can't find a browser icon and you are running Microsoft Windows on your computer, click 'Start', then click 'Run'.
  
  
  
  Step 4: Type in iexplore.exe and click OK. This will open an Internet Explorer browser where you can continue to use Business4WV.
  
  

• Satellite Users

  Some users have found they cannot continue an interview using a satellite ISP.  Apparently, the security 'session' that is established when you log on is lost when you move from screen to screen.  If this happens in your case, please write our Technical Help Desk and describe what happened to you.  If you have no other ISP to use, you may not be able to complete an online registration at this time.

• Report technical problems with the site or your account to our Technical Help Desk.
  
• Call the Help Desk at (304) 558-8123 during business hours Monday-Friday for assistance.