Wednesday, June 19, 2013
Business For West Virginia
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Frequently Asked Questions
Frequently Asked Questions

Frequently Asked Questions

Your questions are important to us!  We want to make Business4WV the premier business registration portal, and your questions provide clues to improvements we can make in the site and the process.  The answers to these frequently asked questions may help.



Choose a frequently asked question below to view the answer.

Do I have to set up a user account to use Business4WV?

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If you want to do online filing, the answer is Yes. If you are only looking for information, you do not need an account to follow all the links on the left menu.

 

The site doesn't work correctly on my computer. What do I do?

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All browsers have settings that you can adjust, and may affect the functionality of websites with advanced features.  Go to Getting Help for detailed steps to fix these problems.

 

I have forgotten my password. Can I retrieve it?

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Yes.  Click FORGOT PASSWORD in the left menu under Business4WV. You may enter your username or the email address you entered when you signed, then answer your security question, and your password will be e-mailed to you immediately.

 

I have forgotten both my user name and password. What do I do next?

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Click FORGOT PASSWORD in the My Account box.  Enter your email address and answer the security question you entered when you set up your account.  Your username and password will be e-mailed to you.  If you can't remember the answer to your security question, your information cannot be retrieved.  You will then have to set up a new account.

 

Can I complete a new business registration online?

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Yes...almost! You can enter all the information about your new company and pay the registration fees and employer deposits online. However, you must print the filing report, sign it and FAX it to (304) 558-8089 to meet the signature requirements of law.

If you are starting a chartered entity (a corporation or LLC, for example) your online filing will include the Secretary of State filing.  If you have already registered with the Secretary of State, you may not complete the rest of the filing online at this time.

 

What can I do to make sure my registration is processed quickly?

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First, provide complete information.  This will prevent time-consuming corrections as the filing is processed.

Second, print, sign and fax all the registration pages to (304) 558-8089 without a coversheet.   The fax is automatically matched to your registration if the barcode is on the first page.  Using a cover sheet means the fax will have to be matched by hand and will slow your registration.

Missing faxes are by far the MOST FREQUENT cause of delay.  After you submit the filing and pay the fees, you will arrive at a page with instructions for printing and faxing the registration.  If you have already submitted the filing, you will find a link in your filing cabinet menu to print the registration forms.

If you register a chartered business, there are two different forms -- public information for the Secretary of State and complete information for the State Tax Department, Unemployment Compensation and Workers' Compensation.

 

Can I change business registration information or file reports for an existing company?

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Not yet, unless you are filing an LLC Annual Report.  Our goal is to provide comprehensive services for new and existing businesses, but this growth will take time and resources.  Let the agencies know if you would like to use Business4WV for your renewals, reports, changes, and licenses.

 

What happens to an incomplete registration if I decide not to submit it?

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You may delete your partial registration by clicking the Remove button to the right of the name in your filing cabinet.  If you do not click Remove, your partial registration applications will remain in your personal file folder for sixty days after your last activity.  At that point, you will receive an email reminding you of the incomplete registration.  If you return and continue the registration within the next thirty days, it will remain active.  If you do not make further changes, it will be deleted from your folder.

 

May I register more than one business or make more than one online filing?

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Yes.  Each application is separately stored in our data system.  You will be able to start as many filings as you need, and select any filing in progress from your personal filing cabinet for further work.  This is ideal for registration professionals, because your filings are always available and organized in an easy-to-use queue.

 

If I register a corporation or LLC, when will it appear on the Secretary of State website?

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After the Secretary of State's Office approves your application, your charter data will be downloaded immediately to the Secretary of State data system. Your business should appear on the Secretary of State website's online database within 24 hours after acceptance.

 
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